In October, MiJoi will offer their first Information Technology Infrastructure Library (ITIL) v3 Preparation Demo Course which provides the following:
ü Overview of the basics of ITIL and covers understanding the benefits of ITIL;
ü Steps to achieving the ITIL Foundation certification;
ü Service management and IT service delivery;
ü Plan for incorporating continual improvement; and
ü Plan for preparing for the individual certification in ITIL v3.
This class introduces concepts and terms while conveying the importance of ITIL. The instructor defines key concepts such as services, processes, and functions in a format that is easy to understand and apply. This course also includes recommendations on how to study and prepare to pass the ITIL exam. View the instructor's biography here. For more information on MiJoi Institute upcoming classes, visit www.mijoiinstitute.com/classes.html.